Help

How to: Update Your Profile

  1. Log in
  2. In the top right corner of the screen click Menu > My Profile > Update Profile
  3. From this screen you can update your personal information, address, contact information, and prize payment preferences. You can also opt in or out of the mailing list.
  4. Click Submit to save your changes, or Cancel to discard them.

How to: Set your Preferred Prize Payment Option

  1. Log in
  2. In the top right corner of the screen click Menu > My Profile > Update Profile
  3. Scroll down the page to the Preferences text box.
  4. Choose your preferred prize payment option
  5. Click Submit to save your changes, or Cancel to discard them.

How to: Change your Password

  1. Log in
  2. In the top right corner of the screen click Menu > My Profile > Change Password
  3. Enter your current password into the Current Password text box.
  4. Enter your new password into the New Password text box. Note that your new password must be at least 8 characters long and contain at least one letter and one number.
  5. Re-enter your new password into the Confirm New Password text box.
  6. Click Submit to save your changes, or Cancel to discard them.

How to: Change Your Email Address

  1. Log in
  2. In the top right corner of the screen click Menu > My Profile > Change Email Address
  3. Enter your new email address into the New Email text box.
  4. Re-enter the new email address into the Confirm New Email text box
  5. Click Submit to save your changes, or Cancel to discard them.
  6. Note that you will not be able to sign into your account until the new email address is verified. An email will be sent to the new email address with verification instructions.

How to: Add Catochi Tickets to your Cart

  1. Log in
  2. On the main screen click the Play button in the Catochi game box.
  3. On the play options screen select the game style you would like to play. Click Continue for the default play type.
  4. On the number selection screen, pick 4 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Catochi to view the different game modes.
  5. Click Continue
  6. On this screen you will chose your bet amount.
  7. Click Continue
  8. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  9. Click Add to Cart to continue, or Back to return to the number selection screen.
  10. You may check out immediately or continue shopping for more games.

How to: Add Big 4 Tickets to your Cart

  1. Log in
  2. On the main screen click the Play button in the Big 4 game box.
  3. On the play options screen select the game style you would like to play. Click Continue for the default play type.
  4. On the number selection screen, pick 4 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Big 4 to view the different game modes.
  5. Click Continue
  6. On this screen you will chose your bet amount.
  7. Click Continue
  8. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  9. Click Add to Cart to continue, or Back to return to the number selection screen.
  10. You may check out immediately or continue shopping for more games.

How to: Zodiac Tickets to your Cart

  1. Log in
  2. On the main screen click the Play button in the Zodiac game box.
  3. On the play options screen select the game style you would like to play. Click Continue for the default play type.
  4. On the number selection screen, pick 4 numbers and 1 Zodiac symbol to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Zodiac to view the different game modes.
  5. Click Continue
  6. On this screen you will chose your bet amount.
  7. Click Continue
  8. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  9. Click Add to Cart to continue, or Back to return to the number selection screen.
  10. You may check out immediately or continue shopping for more games.

How to: Add 1Off Tickets to your Cart

  1. Log in
  2. On the main screen click the Play button in the 1Off game box.
  3. On the number selection screen, pick 4 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play 1OFF” to view the different game modes.
  4. Click Continue
  5. On this screen you will chose your bet amount.
  6. Click Continue
  7. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  8. Click Add to Cart to continue, or Back to return to the number selection screen.
  9. You may check out immediately or continue shopping for more games.

How to: Add Mini Mega Tickets to your Cart

  1. Log in
  2. On the main screen click the Play button in the Mini Mega game box.
  3. On the play options screen select the game style you would like to play. Click Continue for the default play type.
  4. On the number selection screen, pick 4 numbers and 1 Mega Ball number to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Mini Mega to view the different game modes.
  5. Click Continue
  6. On this screen can choose if you would like to add MEGA PLUS to your ticket.
  7. Click Continue
  8. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  9. Click Add to Cart to continue, or Back to return to the number selection screen.
  10. You may check out immediately or continue shopping for more games.

How to: Add Kòrsou Tickets to your Cart

  1. Log in
  2. On the play options screen select the game style you would like to play. Click Continue for the default play type.
  3. On the main screen click the Play button in the Kòrsou game box.
  4. On the number selection screen, pick 4 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Kòrsou” to view the different game modes.
  5. Click Continue
  6. On this screen you will chose your bet amount.
  7. Click Continue
  8. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 7 draws at one time.
  9. Click Add to Cart to continue, or Back to return to the number selection screen.
  10. You may check out immediately or continue shopping for more games.

How to: Add Lotto Di Dia Tickets to your Cart

  1. Log in
  2. On the play options screen select the game style you would like to play.
  3. On the main screen click the Play button in the Lotto Di Dia game box.
  4. On the number selection screen, pick 5 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Lotto Di Dia” to view the different game modes.
  5. Click Continue
  6. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  7. Click Add to Cart to continue, or Back to return to the number selection screen.
  8. You may check out immediately or continue shopping for more games.

How to: Add Lotto 5 Tickets to your Cart

  1. Log in
  2. On the play options screen select the game style you would like to play.
  3. On the main screen click the Play button in the Lotto 5 game box.
  4. On the number selection screen, pick 5 numbers to play. Alternatively, chose the Random button and the computer will select them for you. Your selected numbers will appear in the Play Summary box on the right of the screen. For alternate game types click on “Show me all the ways to play Lotto 5” to view the different game modes.
  5. Click Continue
  6. On this screen you will chose the number of Draws you wish to play. You may choose to play up to 10 draws at one time.
  7. Click Add to Cart to continue, or Back to return to the number selection screen.
  8. You may check out immediately or continue shopping for more games.

How to: Checkout

  1. After adding any number of tickets to your cart, click on the shopping cart icon in the top right-hand corner.
  2. Review your selections for accuracy. You can remove a game from your cart by selecting the red X button in its applicable text box.
  3. Click Pay Now to continue, or Continue Shopping to go back to the Main Menu.
  4. Review your order and payment information. Click Pay Now to submit your order, Cancel to discard, or Continue Shopping to return to the Main Menu.
  5. Review your order and view your order total, player account charge, purchase date, and current account balance. Click Continue Shopping to return to the Main Menu, or My Activity to see an overview of all recent account activity.

How to: Withdraw Funds

  1. Log in
  2. In the top right corner of the screen click Menu > My Account > Cash Withdrawal
  3. Enter the cash amount that you would like to withdraw. The amount available to withdraw is noted in the top right-hand corner of the text box
  4. Click Submit to continue or Cancel to return to the Main Menu
  5. You will receive an email with instructions for completing the cash withdrawal. You will need to go to a Lotto Office or a Lotto point of sale to complete the transaction

How to: Add Funds to your Account

  1. Visit an authorized lottery retail location.
  2. Log in to the web site from your mobile device.
  3. In the top right corner of the screen click Menu > My Player Code
  4. Give the retailer the funds you wish to add to your account and let him scan your player code.

If you do not have your player code or a mobile device with you, then:

  1. Give the retailer the funds you wish to add to your account and obtain a Player Account Cash Receipt.
  2. Log in at your earliest convenience.
  3. In the top right corner of the screen click Menu > My Account > Add Funds to Account
  4. Enter the Serial # from your Player Account Cash Receipt into the Receipt Serial Number input box.
  5. Click Submit to complete the addition of funds to your account.